Customer Service

For FAST Customer Service.

Direct: (978) 744-5816
Call Toll Free: 877-BEMATEK (236-2835)
Email: [email protected]

We are focused on being fully responsive to your inquiry. Our courteous and professional customer service is available to:

  • Answer general product & process questions
  • Assist with your purchase orders
  • Arrange service calls
  • Order replacement parts
  • Answer shipping inquiries
  • Schedule an onsite demonstration
  • Request information on the trial program

Our customer service goal is to answer your questions on the first call. If we do not have the immediate answers to your questions, we will direct your call to the proper department and follow through to your complete satisfaction.